Absolute Overhead Door Service Warranty Information
For new construction or replacement Garage Door Installation, we warranty defects in workmanship during the installation of the new garage door for a period of one (1) year from the date of installation. We install several different brands and quality levels of doors. The manufacturer’s warranty will apply for the material. Absolute will supply any labor to correct workmanship issues or to replace defective manufacturers’ parts for a period of one (1) year from the time of door installation regardless of the owner.
Limited Lifetime warranty repairs of existing garage doors cover any part that are defective that we installed for the repair and the labor to replace the defective part. This warranty is NOT transferrable. The warranty continues if the original owner continues to own and live at the property. The warranty terminates immediately if the original purchaser sells or moves from the address where work was performed. This warranty does not cover anything with the door sections or with the garage door opener.
Limited Lifetime warranty on garage door openers covers labor to repair or replace the garage door opener for as long as the original owner owns and lives at the property. The material is warrantied from the manufacturer. The manufacturer warranties the remote controls, wall buttons, safety eyes, and keypads for a period of one (1) year. The actual motor carries the lifetime warranty. Any battery that is supplied is not covered in the warranty including the batteries in any remote control or keypad and any backup battery if supplied. The warranty terminates immediately if the original purchaser sells or moves from the address where work was performed. This warranty does not cover anything involved with the door or door parts regardless of the problem with the door. There is no warranty on any light bulb on any garage door opener or the socket for the light bulb.
Limited One-year warranty is provided in most cases on any repair if not stated otherwise on the invoice. The warranty includes labor to repair or replace any defective part that was installed at the initial repair. If customer selects partial service which means they did not repair every item found to be defective during the initial inspection, the 90-day warranty below will be applied to the job regardless of if it was stated on the invoice.
90-Day warranty includes labor to repair or replace any defective part that was installed at the time of the initial repair. If customer selects partial service which means they did not repair every item found to be defective during the initial inspection, the 90-day will be applied to the job regardless of if it was stated on the invoice.
If no warranty was selected on the invoice, it is because customer wanted a minimal repair that was not recommended from the representative from Absolute Overhead Door Service.
WHAT IS NOT COVERED
Absolute Overhead Door Service’s warranty is voided immediately if anyone other than a representative from the company attempts repair or replace a covered part.
This warranty does not cover consequential or incidental damages, such as damage or injury to a person or property because a garage door did not operate properly.
Garage Door sections do NOT come with any structural warranty. The warranty on the door sections from the manufacturer is only for the finish on the door.
We do not cover alignment of safety eyes on garage door openers after we leave the initial installation. There are unlimited things that can cause a safety eye to not be aligned after initial installation that are beyond the control of Absolute Overhead Door Service. A service call fee will be charged at minimum if we are dispatched to a call and it is determined that the safety eyes are out of alignment.
We do not cover programming of any remote control, keypad, or vehicle after the initial installation is complete. We do NOT program the WiFi homelink system. This is the responsibility of the homeowner. Note there are some vehicles that are not compatible with the technology that is in new garage door openers so there is the possibility that the opener will not program to your vehicle and this is not an issue with the garage door opener and there is no warranty for programming to the vehicle.
This warranty does not cover problems caused by abuse, misuse, civil disturbance or Acts of God and does not cover commercial door installation or repair.
How to Get Service
Call your local Absolute Overhead Door Service office or toll free at (502) 273-5153 to schedule warranty work.
Time of Service
All warranty work is provided at no cost during our normal business hours being Monday thru Saturday 8am to 5pm. If warranty work is demanded to be performed during after hours, on Sunday, or on a holiday, a minimum charge of $175 must be paid at the time of scheduling in order for technician to be dispatched. This fee is non-refundable. After hours service is NOT always available.