About Us | Absolute Overhead Door Service | Louisville & Elizabethtown

About Absolute Overhead Door Service

Absolute Overhead Door is the premier garage door service company and has been in business since 2008 which should give you the confidence that we are going to be around for a long time.  We encourage all our future customers to read our reviews on Google and websites such as Angie’s List and Home Advisor to give you the confidence that we will provide you excellent service.  We have won every award that these service companies give for excellent service and have won more of these awards than all our competitors combined.  We have an extensive training program and spend countless hours training our technicians to give you the best service available.  We expect all our technicians to make sure you are totally satisfied with the service provided.  If for some reason you feel that we did not meet that expectation, please call our office immediately and we will try to fix the situation promptly.   

Our Mission

We help homeowners who need timely, professional service avoid hidden fees with trained technicians who care about repairing their garage door the first time, with premium products to last them a lifetime.

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Quality Work

While our competitors offer warranties that only extend to one year or two, we have lifetime warranties available for our customers.

Honesty

We pride ourselves and our company on the highest of customer satisfaction and experience while offering the lowest prices in the market.

Reliability

Our technicians can be on your job the same day with no extra charges anywhere or anytime in normal hours. You can track our technicians so you know exactly who is coming to your home and when.

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Responsibility

When you schedule service with us, we will put your entire door system through our 22-point inspection both before and after the repairs.

What to Expect on a Service Call

Absolute Overhead Doors’ technicians are trained that on every service call to do a 22-point inspection on your garage door and garage door opener.  This is the first thing that each technician is required to do.  This inspection serves several purposes and is rarely done in our industry.  First, we want you to be able to make in informed decision on what level of repairs that you would like to have done on your garage door or garage door opener.  Second, is that we do not want you to have another issue a few days or weeks after we were just there.  It does not look good on us and in many cases, it is a major inconvenience to you the customer.  Third, is from a value perspective.  Most garage door repair companies want to keep coming to your house every six months to fix the next problem.  At Absolute Overhead Door, we feel like we are doing a disservice to you if we do not inspect everything on the door and opener and giving you the option to repair everything.  There are many different items that work together to raise and lower youdoor and when one of them is not working properly there will be at a minimum excessive noise and more than likely your door and opener will not have the life that should be expected when the system is not working efficiently.  We only use the best parts available when we do repairs to your garage door or your garage door opener and we give some of the longest warranties in the industry.  You can be confident that we will absolutely stand behind any installation or repair made to your garage door. 

If you have any questions or comments, feel free to call our office anytime at (877) 562-8444 from anywhere or use your local Absolute Overhead Door number.

VINCE HEUSER – OWNER

AWARDS

ANGIES LIST SUPER SERVICE AWARD 2012-2018

Angies List Super Service Award Winner

This is only awarded to the top 5% of companies in each market.

BEST OF HOME ADVISOR 2017 - 2019

Best Garage Door Service HomeAdvisor

We were the highest rated Garage Door Company in the State.

BEST OF DEMANDFORCE 2017

Best of DemandForce Winner

We are the highest rated Garage Door Company in the country that is listed on Demandforce.

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