Our Most Recent Service Reviews
I have had a great experience with Absolute Door. The scheduling thru site work has been top notch. The service tech(Rusty Evans) has been excellent and his customer service is above what a customer would expect. The attention to detail and checking out ...all the issues was excellent. The follow up by the company has been excellent as well. I would not have an issue with recommending Absolute Door. When you realize that customers are your most important asset, you do your best to satisfy. Great experience for me.
The spring on my garage door broke around 5:40 in the afternoon as I was getting ready for work and the wife was coming home. As I was leaving for work, my wife asked what we should do about the spring. I said hesitantly that she should call and see if ...someone could come out the next day thinking that was a long shot at 6:30 on a Monday night. To my surprise, before I even hit the interstate, about 5 minutes from home, she called and said they would be out between 11 and 1 the next day. I received a text almost immediately confirming someone would be out. Tuesday morning, I received a call and it was the technician saying he would be able to come out earlier than originally scheduled by an hour, if that was alright with me. Of course, it was! He arrived promptly at 10 and was very friendly and courteous. He explained the repair that was needed and offered some suggestions based on the age of the door and accompanying hardware. I never felt pressured to have anything done that I didn’t feel was needed. I chose the rebuild option which was the most expensive one, but made the most sense for a twenty year old door. Jeff Goff, the technician, began the repair and replaced the springs(due to the one being broken), the bearing blocks, and the rollers. He gave an estimated time of 1 1/2 hours to complete the job. He was done in a little over an hour! I would highly recommend Absolute Services for your garage door needs.
Only free estimate yet but tech Jay Trujillo was courteous professional and masked! Did a great job so far will add more if I select Them For the contract All Finished!!! Awesome job, Door, time for install and I’m thrilled with this door and opener! ...You can barely hear it standing under it! Whisper quiet! Paid slightly more and got a ton more in quality,service and workmanship! And your estimator was here to help Jacob! You sold it and helped put it in and we’re here from beginning to finish! People please pay a tiny bit more, it’s worth every nickel! If you get cheap you’ll get CHEAP! My techs Jacob Kennedy Jay Trujillo Did great. Give em some love Absolute! $$$
The tech was very thorough. We were very pleased with his quick response and work.
Steve was very friendly, knowledgeable and courteous and did the work at a reasonable price.
Brennon King was the technician that came to repair my garage door. He was very knowledgeable and professional. His work was thorough and I coupd not be happier. I woupd gladly recommend Absolute Overhead Doors and Brennon as the technician.
Black Friday did not start out too well with a broken garage door. Rusty to the rescue! He was able to come over in about an hour and the repair took about an hour once he arrived. Quick, friendly, and reasonably priced service. Highly recommend.
I think it takes too long to order and then make appointment but the installer Zach was absolutely fantastic. So their help was phenomenal.
Very professional very friendly best type person you'd like coming to your home. Job was completed quickly and inexpensively. Will call them for any needs in the future
The technician Rusty Evans arrived at the time he said he would took a look at my door and got right to work. He had my door working in less than 1/2 hour and went over the inspection of all of the mechanics and how long they are holding up and what to ...watch for if they wear out. He was very friendly and knowledgable. I was bery pleased with the service!
Mike and his partner were great and I love my new garage doors. Thanks, guys!
Arrived on time for scheduled appointment. Work completed on first trip to my satisfaction. Rusty Evans was extremely knowledgeable, and did an excellent job. I would not hesitate recommending Absolute Overhead Door and highly recommend recommend Rusty.
It’s been 3 months since my new springs were installed and I can honestly say my door has never operated more poorly. I finally had enough and today I reached out to a different company to take a look. Imagine my surprise to find out the wrong ...springs were installed by Absolute, as well as other basic maintenance items overlooked. To say I’m disappointed is an understatement. My door and equipment are barely 5 years old and instead of putting me in a position to truly extend the life of my door, it feels as though absolute was more interested in putting me in a position to have to replace my whole setup earlier than I should need to. Perhaps that’s why they left me with a new door pamphlet. Do your research before hiring anyone. Live and learn.
Professional in all ways. Jay showed up on time and presented all options in a knowledgeable manner. I appreciated his thoroughness and ability to make temporary repairs for me while providing a permanent solution. Highly recommend Jay.
Jay was awesome! He installed my garage doors the later part of December 2019. He came out and installed the liftmaster and rail and did a GREAT job. I'll take him any day. Thank you
Thad came out at the time that had been agreed. The work was done in a workmanlike fashion. No mess was made. He thoroughly explained the requirements of my repair.
Amazing customer service. Jeff was fast and friendly. Will definitely use again.
Absolute Services was outstanding in their speed and honesty in pricing. Dwayne Hatfield, our rep, was extremely knowledgeable and able to guide us to the right door for our needs. The install was well done, and they handled an issue with the ...manufacturer quickly. Highly recommended.
Thad arrived promptly, did a thorough inspection, explained problems, provided options and estimates, and gave excellent service. This company is my choice for any and all garage door service.
Jeff did a great job repairing my garage door. He explained repair options, quickly repaired the door. The company and tech communication were excellent.
Arrived and finished on time. Technician was pleasant and thorough ensuring we were pleased with the work before he left. Competitive pricing and friendly office staff.
Jay T. did a great job, was fast and courteous.
Jay Trujillo made the repair and experience extremely easy. Jay was courteous and extremely professional. I would highly recommend Jay and Absolute Overhead Door for your garage door needs.
I would like to take this time to thank Dylan for being such a great professional, with a super attitude, and did a wonderful job very impressed with this company also with Dylan Gray. Thank you very much I know my brother will appreciate the surprise.
Dwayne is a very nice young man. Enjoyed doing business with him and Absolute. They had done some work for me on my garage door about 10 years ago and was very happy with them.
I liked that the company sent via text the name, phone number, and photo of the person coming for service. That made me feel secure about whom to expect for service. Zach was prompt, friendly, and did a thorough job. I would recommend Absolute to others.
Garage door spring suddenly went out on a Friday afternoon. Called Absolute around 5PM and they were able to schedule a visit on Saturday between 2 and 4. The technician Jeff was able to get here earlier than expected. Jeff was great. He didn't try and ...oversell me on anything, though I decided to go ahead and purchase some additional work for preventative maintenance. Will definitely use again. Highly recommend.
Dwayne was very professional, arrived when he said he would & a real pro from beginning to end. Great job!
My technician Jay Truillo was great
Dwayne was great and super professional! He was personable and explained everything clearly. This was a no pressure encounter. He was awesome! Zach was awesome! Courteous and friendly. He put the door up with no other help. I was amazed by how ...much he had to do, but he did it and well. He then explained everything when the work was complete. Great personality! Fantastic young man.
Fast and high quality
Thad was prompt as well as very friendly and helpful. Best customer service i have had with home repair, He desires a BIG BONUS! VERY BEST EXPERIENCE AND WILL DEFIANTLY RECOMMEND THAD AND ABSOLUTE OVERHEAD TO EVERYONE.
Dwayne was really awesome. Although the price was excellent, I would gladly pay more knowing that he would be servicing and supporting our account.
Fast, and efficient service with a very nice worker who repaired our garage door
Dylan Gray did an excellent job. Fast and friendly service. Highly recommend.
Jeff was on time to check & tune up my garage door. He was very efficient and nice. Great job. I have the Home Program with Absolute and it is Awesome. I have the 3yr program in which they come out (labor free) to check my ac, furnace, water heater, ...disposal, dishwasher and garage door. GREAT COMPANY!!!!
Great experience with Absolute Garage doors and the technician Jay Trujillo. He showed up on time and had a very competitive quote for the job and had everything on his truck to do the installation the same day. Highly recommend and will use them again.
Rusty was friendly, professional. Work was completed in a timely & efficient manner. Would definitely recommend him & Absolute to others.
Dylan came out to do a quote for overhead door install and was on time and very professional and courteous. He explained the whole process to me and I was very impressed with him. Quote was very reasonable and I would definitely recommend them.
Excellent comprehensive garage door consultation. I was impressed by how knowledgeable Dwayne was. He was respectful and efficient with our time.
Rusty, my technician, was great. He was very thorough and even stayed to do additional repairs after I had paid. He also set me up with a free estimate for water heater repairs and gave me a quote on replacing the entire door. The only reason I didn’t ...rate 5 stars is because if the price. All I ended up needing was my remotes programmed and a new strip on my door. I was charged $75 for the service call and an additional $120 for an hours worth of labor. He ended up doing additional work so the charge ended up being worth it, but had additional work not been needed I felt the price was a little high. Their service was excellent. I will definitely recommend to others because the technician was so good.
Excellent service, quick. Spring broke on garage door, replaced both within 45 minutes. Professional, proper PPE, and friendly, will definitely call again for future service if needed.
Dwayne Hatfield was great. Quick diagnosis of the problem and quickly fixed it. Great job.
Dylan came to repair my garage door which had come out of the rail. He did an excellent job, very professional and courteous. Would highly recommend!!
I chose Absolute based on the online reviews and I’m so thankful. It’s always a gold star day when you’re able to schedule a same day appointment AND they show up on time, Rusty was my tech and he was excellent. Kind, friendly and knowledgeable. ...I was prepared for worst case scenario and he saved the day for less than $200. We will be ordering our next door and opener from them. Highly recommend.
Great experience with this company. Rusty came out and was on time and very Professional. Highly recommend them.
Great company to work with installers real knowledgeable and friendly.
This overhead door service company was a great choose for our door. The last company that repaired out garage door said nothing about safety. Absolute Overhead Door Service showed concern for the safety for out family and made suggestions for what we ...need to replace and gave us a estimate on what the repair would be but we were not pushed to make all the repairs at this time but We repaired the door spring and some rollers and our door is like brand new. I don't remember the door ever being this quite. And out Technician was polite and was right on time. Thank you Absolute Overhead Door.
Rusty did a great job and very clear on what needed to be fixed and didn’t push any up grades to the work.
Absolute Overhead Door Service Technician Dewayne was a Very Pleasant , Knowledgeable, & Explained things Thoroughly to me and was an All around Great Person!! I Recommend tbis Company & this Technician!! Thank You!
did not like the push for the hvac service & made it clear first time we were not interested but technician was professional, knowledgeable, and arrived early. correct we only wanted a garage door estimate but your technician tried at least twice to ...sell us your hvac services which we made clear on the first sell that we did not want. in fact he should not have brought it up at all as we were clear in the appointment setting that we wanted a garage door estimate.
Had new door installed. Arrived on time. Very professional and efficient. Very pleased with technician and the work. Would definitely recommend them.
Brennen King from Absolute Overhead Door was my technician. He called before to let me know when he would arrive and was prompt with his appointment time. Explained exactly what he would be doing and how much it would cost. Excellent job all around! ...Would highly recommend this company and Brennen to my friends and neighbors.
After calling and setting a day and time for service, they let me know the day before as a reminder. The morning of the appointment they sent a text when Jeff was on his way with a picture of him. The tech Jeff called and gave me an exact time of ...arrival. He arrived on time and gave an estimate. Once agreed upon he completed the work while there, showed me what was fixed and tested both doors in front of me. Payment was taken right there. All in all o was very satisfied. I would recommend 100%
Rusty was the technician that came out for my initial quote on getting my garage springs replaced and potentially a new garage door. He showed up on time and was very professional in going through my options. I would highly recommend absolute overhead ...door to anyone who is having trouble with their garage door. Follow-Up. Mike was the technician that installed my new garage door. Everything looks great and functioning perfectly. Very clean and professional installation.
Great service!! Excellent price and quality also Mike H. made a great job on the installation. I am happy with my new garage door.
Excellent service from beginning to end!
Thad was great, good service, had our new opener installed super quick.
Jeff was an exceptional person and service man! Very kind and informative. Great Job! Also educated me on other services offered by the company.
Dwayne is very knowledgable. He offered the best value-added options. Absolute excellence in customer sales and care. Excellent and professional Installation.
Dewayne was honest, professional, and very nice to work with.
The reasons that Absolute Overhead Door Company is receiving a one star review from me are as follows. #1-I was sold a Liftmaster system (sidemount) that would not fit properly in my garage. Was told by service guy that salesman never should have sold ...it to me. #2- Rather than putting in the system that should have been put in or re-framing the garage door opening, everything was rigged up to work with the system that Absolute Overhead Door installed, yes the one that I shouldn’t have been sold. #3- The installation was suppose to take 4-5 hrs. One installer was here from 9:00am-5:30. The one installer was set-up for failure, he had been installing on his own for a month, he was working with system that was being installed on a door that was not properly prepared for this operating system and he didn’t have the proper tools to do the job correctly. #4- When I called to have a service person come out to look and listen to the door, I was told the vertical rails need to be replaced, that is why it is noisy. The operating system was not secured to the wall, the light was not secured to the wall, the opener that comes off of the operating system was secured straight across my wall not able to put in the corners of the wall where it meets the ceiling. (No ladder tall enough) #5- An appt was made to come out and fix these issues, service guy arrived and after an hour or so he was not able to move forward without seeking advice from his supervisor. When supervisor arrived that is when the rigging began. I asked numerous times why is this door so noisy. I was told I needed a little heavier door. I said that had I known this when I was sold the system I would have picked out what was needed to have a quieter door and the correct operating system. I was pretty much left with no answers and no other choices. With that said I have never purchased a garage door in my life, I asked before hand if I could get information on the product. I was emailed what I was gonna get, I was asked if I wanted white or almond. Lesson learned. Hope I never have to buy another garage door and if I do I will put in more time to research companies and systems. I was in a emergency situation to where my door wouldn’t go down, it was late at night and I called Absolute. Believe it or not they had a 5 star review. Patty Yes my garage door is still noisy and rattling
Excellent service very fast to answer and repair my garage door . Called at noon at house by 215 when they said 2 to 4pm. Brennen King Graves was very polite and professional will definitely recommend this company to all i know. Very quick from time of ...call to finished product. Thankyou again for being so timely. Now i know i have a company that will back all there repairs in future.
Jacob was very efficient and courteous. He was on time and got right to work. He was personable and got done when he said that he would. I will be recommending Jacob and Absolute to all my friends and relatives
Rusty was very professional and went above and beyond to fix our garage door. Amazing job Rusty we will be your forever customers! Jaamil Jones
We called 3 different garage door companies and got no response. Called Absolute they scheduled us and was out within 24 hours. Jake T and his partner were very friendly and professional. Will definitely use this company again.
Great service! Rusty Evans was polite and easy to work with! Thanks for getting our door back in operation.
Excellent people to work with. Prompt professional communication as well as service. Had garage door installed, they did great work. Fully satisfied with their service tech as well as the company, highly recommended them.
Dwayne was extremely knowledgeable and helpful in steering us towards the garage door that filled our needs.
Absoulate Overhead Door service has always expert technicians Jacob Kennedy is one of them. Thank you.
Everyone at Absolute was great, from the estimate (1/3 the amount of a competitor's bid) to the installer. Jacob came out this morning and installed a new garage door quickly and professionally. I would highly recommend this company.
Jeff was very helpful and professional. Would not hesitate to call him again.
Thad did an excellent job fixing our garage door.
I had the pleasure of meeting Dwayne! He came to my home and did an estimate on my garage door replacement- beyond excellent customer service. Super friendly and very informative, he knows his job! He informed me of other services that the company ...offered as well as special promotions and perks. Definitely a happy customer. Update: From my first incounter with this company, I was impressed! After 2 more visits from different techs, I'm ecstatic. Every technician has been beyond awesome- very helpful, full of knowledge and respectful. My new garage door was installed in a timely manner and it looks awesome. I can't thank this team enough, you have a lifetime customer. Keep up the great work❤
Dylan did an absolutely wonderful job. He was polite, courteous and explained everything.
Great service. Called at 9pm on a holiday and a serviceman was at my house to fix garage door at 9am the next morning.
Almost immediate service. Personable and reasonable.
Best service ever! Dwayne H was an awesome tech and completed the job perfectly! Very personable and explained everything to the T! Keep up the great work!
Both springs broke on our door opener and the door is over 300 lbs, so we couldnt get it lifted. They arrived within a few hrs after I placed the call. I received a call when they were 10 min away, and a text with the technicians name and pic, which was ...very professional. They assessed the issue and gave me a few options for repair. I could've chosen the cheaper option to just replace the springs, but the bearings were nearly worn out, so had both the springs and bearings replaced with lifetime warranty. Absolute service and peace of mind!
Dylan and Brent were here early. Very polite and professional. Fixed my door in under an hour. Works perfectly. They cleaned up the very small mess they made. If I need service again I will contact this company.
Jay was right on time and was able to troubleshoot the issue with my garage door. Very knowledgeable and professional. I highly recommend Absolute Overhead Door.
Dakota did a fantastic job! Great experience!