Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

Google Review
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Garage Door Repair Louisville KY
Mike Bunt
Mike Bunt 5.0

William Morrison
William Morrison 5.0

Rajendra Joshi
Rajendra Joshi 5.0

Absoulate Overhead Door service has always expert technicians Jacob Kennedy is one of them. Thank you.

Alysia Fischer
Alysia Fischer 5.0

Everyone at Absolute was great, from the estimate (1/3 the amount of a competitor's bid) to the installer. Jacob came out this morning and installed a new garage door quickly and professionally. I would highly recommend this company.

Monica Bell
Monica Bell 5.0

Jeff was very helpful and professional. Would not hesitate to call him again.

Douglas McCall
Douglas McCall 5.0

Thad did an excellent job fixing our garage door.

Miles Cameron
Miles Cameron 5.0

EarResistible's Ivory
EarResistible's Ivory 5.0

I had the pleasure of meeting Dwayne! He came to my home and did an estimate on my garage door replacement- beyond excellent customer service. Super friendly and very informative, he knows his job! He informed me of other services that the company ...offered as well as special promotions and perks. Definitely a happy customer. Update: From my first incounter with this company, I was impressed! After 2 more visits from different techs, I'm ecstatic. Every technician has been beyond awesome- very helpful, full of knowledge and respectful. My new garage door was installed in a timely manner and it looks awesome. I can't thank this team enough, you have a lifetime customer. Keep up the great work❤Read More...

Brian Kennedy
Brian Kennedy 5.0

Only free estimate yet but tech Jay Trujillo was courteous professional and masked! Did a great job so far will add more if I select Them For the contract

Bud Satterly
Bud Satterly 5.0

Dylan did an absolutely wonderful job. He was polite, courteous and explained everything.

Troy Kenning
Troy Kenning 5.0

Great service. Called at 9pm on a holiday and a serviceman was at my house to fix garage door at 9am the next morning.

B Kyriss
B Kyriss 5.0

Almost immediate service. Personable and reasonable.

Sherry B
Sherry B 5.0

Best service ever! Dwayne H was an awesome tech and completed the job perfectly! Very personable and explained everything to the T! Keep up the great work!

Doriann Boston
Doriann Boston 5.0

Both springs broke on our door opener and the door is over 300 lbs, so we couldnt get it lifted. They arrived within a few hrs after I placed the call. I received a call when they were 10 min away, and a text with the technicians name and pic, which was ...very professional. They assessed the issue and gave me a few options for repair. I could've chosen the cheaper option to just replace the springs, but the bearings were nearly worn out, so had both the springs and bearings replaced with lifetime warranty. Absolute service and peace of mind!Read More...

Randy Hatcher
Randy Hatcher 5.0

Dylan and Brent were here early. Very polite and professional. Fixed my door in under an hour. Works perfectly. They cleaned up the very small mess they made. If I need service again I will contact this company.

Pamela Shergur
Pamela Shergur 5.0

Jay was right on time and was able to troubleshoot the issue with my garage door. Very knowledgeable and professional. I highly recommend Absolute Overhead Door.

David Butsch
David Butsch 5.0

Dakota did a fantastic job! Great experience!

Nate Hancock
Nate Hancock 5.0

I needed some repair and maintenance on my residential garage doors. Absolute got me a service appt that same day. Their technician, Jeff, arrived early, diagnosed the issues and got right to work. I am very happy with Jeff's work and the price was ...quite reasonable. I would definitely call them again.Read More...

David Butsch
David Butsch 5.0

Knowledgeable and super friendly. Thanks Dwayne H!

Crystal Moore
Crystal Moore 5.0

Called late on a Sunday and they were here next day by 11:30. Jeff gave us all our options and repaired the door quickly. Very professional business. I liked that they call when they are on the way and text you a picture of the tech that is coming to ...your home. Nice touch!! Will definately use their services again.Read More...

Jeff O'Dell
Jeff O'Dell 5.0

Absolute Services was outstanding in their speed and honesty in pricing. Dwayne Hatfield, our rep, was extremely knowledgeable and able to guide us to the right door for our needs. We’re still waiting for install, but we expect it to be all sewn up ...in about 2 weeks. Highly recommended.Read More...

Carroll and Sandra York
Carroll and Sandra York 5.0

Jeff was "Absolute"ly excellent! He was professional, proficient, and pleasant to deal with. He got the job done at a fair price and a minimum time. We couldn't be more pleased! Carroll York

Margaret Dickey
Margaret Dickey 5.0

Dwayne Hatfield arrived on time and explained my options clearly I decided to have a new opener installed and this was done efficiently with an explanation of needed maintenance. I felt the price was fair and would call Absolute again

Brandon Sweazy
Brandon Sweazy 5.0

Had a great experience. The technician was very knowledgeable and helpful. I would definitely use absolute overhead door company again as well as recommend them to others.

Jacqueline Cuby
Jacqueline Cuby 5.0

The technician was kind and very professional. He cleaned up all materials and trash and removed it from my property. Overall I was pleased with his service. Thank you!

Folami Tayo
Folami Tayo 5.0

Kathy Slack
Kathy Slack 5.0

My first time using Absolute Services was wonderful!! The guy who came out was Jay Trujillo and he was very nice and polite and very informative in telling me how things work and why they don’t on my garage door and he did the job in a short time and ...I had no stress whatsoever and I have a working garage door again!!!!! I give them and him 5 stars and will use again and let others know-8-18-2020Read More...

Chris Miller
Chris Miller 5.0

Dwayne did a terrific job replacing spring on my garage door. Thanks

Monica Griffith
Monica Griffith 5.0

Great installer - efficient And personable No wasted time either IF I ever need repair hope I get same person

Valerie Thompson
Valerie Thompson 5.0

Dillon came out today and diagnosed our problem right away. Awesome guy to work with. Thanks again Dillon for your expertise

mareo dorsey
mareo dorsey 5.0

It was truly a pleasure today working with absolute service. the gentleman Dwayne Hatfield was awesome I was actually at work when he called and he waited until I got there to inform me of my quote and options for my garage door. I am now so excited ...about this opportunity and have learned more about the company to ensure me of my choices. I think the service agreement is excellent and would also like to add the visual of the eye candy 🍭 with the Gentlemans crystal clear blue eyes was like viewing a beautiful ocean sceneryRead More...

Jeff Bennett
Jeff Bennett 5.0

The technician (Brennan), identified the issue immediately and told me the options available. He quickly made the repair and I would recommend this company.

Carolyn Risinger
Carolyn Risinger 5.0

Great service. Dakota and jay were amazing. Jay installed on Thursday evening. Had a little problem on Friday. Called and they sent Dakota out Saturday morning. He explained what had happened and how to look for for it if I have problem again. Works ...great now. Just minor adjustment. Will recommendRead More...

Eric Seto
Eric Seto 5.0

Jeff was excellent and appreciate the service first approach. He was early, cannot remember the last time a scheduled appointment didn't have me waiting. He pointed out my options and didn't pressure to upsell and was very professional through out the ...whole process. Will definitely use this company in the future.Read More...

Quinn Hart
Quinn Hart 5.0

Wonderful experience. It was very easy to make an appointment for only a couple of days out, and from the minute he arrived, Brennen was extremely helpful. What a competitor thought was a challenge was an easy fix for Brennen, and the cost was less ...than quoted by the other company. Thank you for the great work.Read More...

Connie Thomas
Connie Thomas 5.0

I was very pleased with the work done by Absolute. They responded to my initial repairirepair in a timely manner, they have me options - we ultimately replaced our garage door. They have me a timeline and stick to it. Both technicians - Dylan and ...Riley - were professional, explained what they saw and what they were doing. Overall, a great experience.Read More...

Peter Austin
Peter Austin 4.0

Jay Trujillo responded to my service request. He worked quickly and efficiently and fixed my garage door that had jammed itself and bent the rails. Jay reset the torsion system and straightened the rails. I did not request a quote. I take away one star ...for charges. Jay was here 1 hour. $75 Service call(Check Standard) $120 per hour for 1 hr(Check) $185 to reset torsion system which required minimal labor, no parts and no special tools, a torque bar, socket and vice grips. Total bill was $380 for a garage door repair. I believe $185 torsion reset to be a unnecessary bill booster. I paid the bill in full on the spot without complaint.Read More...

Linda Pullen
Linda Pullen 5.0

Explained everything very well. Was very professional

Mandy Hunt
Mandy Hunt 5.0

Thad and Absolute were amazing! Thad completed a thorough inspection on our garage door system and explained exactly what all was failing. He suggested their Lift Master system and we couldn’t be happier. Very knowledgeable and kind. I highly recommend!

Lesli Poynter
Lesli Poynter 5.0

Excellent work and fast service.

Teresa Bryant
Teresa Bryant 5.0

I definitely will give them a call. the customer service was excellent and Dewayne Hatfield was very courteous and the price quote given was in my range. I am getting other quotes but they are in the running, because they treat customer with personal ...touch.Read More...

Stephen Raso
Stephen Raso 5.0

Because of the way our house was built, we have gone 21 years without an automatic garage door opener. Something that is probably prevalent in 95% of homes throughout the US. We really had resided to the fact that it just was not something we could do. ... We recently decided to invest in our home. New windows, new doors, new siding a new deck and last but not least, we wanted to top things off with a new garage door. Now that 21 years had passed we figured there had to be some new technology that would allow for us to finally get an automatic garage door opener. We knew ahead of time we would have to opt for a side unit. So, we began our adventure getting a few quotes from companies that do this kind of work. One company wanted to charge me so much I practically passed out. The other company just told me they could not do the job. Absolute arrived and immediately surveyed the area, saw the issue, and presented solutions not excuses. There was never a doubt that the job could not be done. With that said, and about 4 weeks later Jacob came out and installed the unit. He was equally as skilled as the two gentleman that came out and gave me the quote. The door is beautiful. The garage door is the prettiest thing on my house right now!Read More...

Steven Hargett
Steven Hargett 5.0

On time service, very knowledgeable individual. Courteous did a excellent job. Will highly recommend your company. Very satisfied thank you.

C F
C F 5.0

Hired Absolute to install a Chamberlain 3/4HP smart garage opener with Camera that I got at Lowe's. I don't always like the experience level of the sub-contractors picked by Lowe's for installations, so I called Absolute. Came out on a Saturday, the day ...after I called. Fantastic service! Opener works great. Would use again. Highly recommend!Read More...

Lori Whiting
Lori Whiting 5.0

Service was excellent! Thad Humphrey was pleasant and very knowledgeable about our garage doors. We will definitely continue to use absolute overhead door service again!

Robert Taylor
Robert Taylor 5.0

Jeff was excellent. His arrived promptly after my call for service. He was efficient, knowledgeable and personable. When I call Absolute for my future garage door needs, I will ask for Jeff specifically to do the work I need done. Positive repair ...service for sure. RLTRead More...

Matt Fox
Matt Fox 5.0

Absolute services and Dwayne H. provided top notch service on my garage door. He was very knowledgeable and informative. I would recommend and use again.

Brent Alcorn
Brent Alcorn 5.0

Dylan did a Great job fixing a “DIY” mistake gone wrong. After discussing the problem he went to work and was done within an hour. The garage door works as it did before. Absolute will be on speed dial for future repairs.

Sarah Holloway
Sarah Holloway 5.0

I had an amazing experience from start to finish. When I called the office staff was friendly and scheduled an appointment quickly. They texted me a picture of the technician prior to his arrival and he called me let me know he was 20 minutes away. The ...inspection was quick and he went over it and gave me options to fix my garage door without pressure. Thad was courteous and knowledgeable. My garage door is now working and in an affordable way. I am so glad I chose this company.Read More...

Arthur Sumner
Arthur Sumner 4.0

Dwayne was a very helpful and efficient person. I had a great experience.

Kevin Crabtree
Kevin Crabtree 5.0

Excellent service. Jeff Goff was a very nice guy and answered all our questions. He even taught me a thing or two.It's nice they're open on weekends. Same prices as during week on Saturday. That was nice. We had both torsion springs replaced. Granted, we ...have a tall heavy door that required the heavier duty springs. He was here an hour from arrival to departure. $400 a little steep in my opinion but it was our choice.Read More...

Raymonda Stevens
Raymonda Stevens 5.0

Thad was great! He arrived on time and fixed our garage door quickly and efficiently. Very professional and a nice guy.

Rob Staggs
Rob Staggs 5.0

Jason Turner
Jason Turner 5.0

Riley installed my garage door - all seems good so far.

Anne Shuck
Anne Shuck 5.0

Fast, efficient service provided by Dwayne Hatfield. Professional and knowledgeable. Would highly recommend.

Allan Dunaway
Allan Dunaway 5.0

I cannot recommend Absolute Overhead Door enough, the service and pricing were top notch. We had a spring break on a 10 year old door and Absolute scheduled a tech within 24 hours (it would've been sooner but I wasn't available earlier). I got a text and ...phone call before they arrived - the text included a photo of the techs, which is a nice introduction for customers that may be safety conscious about dealing with a new company. The techs, Thad and Brennan, were professional and courteous, thoroughly explaining the repair options ... everything was done professionally and at a much lower cost than other competitors!Read More...

Mathew Emberson
Mathew Emberson 5.0

Awesome service, my garage door is like new again. One of the springs broke on my garage door so I called Absolute Overhead Door Service for a repair. My technician, Thad did a very thorough inspection on my garage door and informed me of all the ...components that needed to be replaced as well. He was very professional and informative. He did the total overhaul service with a lifetime warranty and was fixed in no time. Thanks again Thad for your help, I highly recommend these guys!Read More...

Anne Wegert
Anne Wegert 5.0

On time, professional and knowledgable. Began work immediately and remedied the safety eye and door trip. Highly recommend!

David Benefiel
David Benefiel 5.0

Jay did a great job from the initial scoping of the install project through the education on how to spend the right amount of money to refurbish the springs and bearings before installing the door openers. I could be any happier with the work, the ...communication and the overall customer service. Great job highly recommended.Read More...

Evelyn Grace
Evelyn Grace 5.0

"Absolutely" impressed with these guys. Showed up on time and installed the garage door so quickly! 🙂 Looks great, and took time to show me all the features. Highly impressed with the product and service. Thanks Jacob for your professional ...installation and attitude. Would recommend this company to anyone looking for a garage door. 🙂Read More...

Amy Brummer
Amy Brummer 5.0

Excellent customer service, came out the same day I called for an estimate. Great use of technology as I could see a picture and track the ETA. Very professional and knowledgeable.

Brian Mabry
Brian Mabry 5.0

My estimator Dwayne Hatfield was great and thorough.

Barbara Hartman
Barbara Hartman 4.0

Overall a good experience. Good quality door and it went in quickly. I think the prices may be on the high end but to be honest did not shop around because of the solid reviews. We had a bit of an issue because our opening was a bit larger than the ...garage door size and that fact wasn't discussed prior to installation so there is a slight gap that my husband will have to address. Not a big deal but always good to have the full picture up front. Both the young man who gave the estimate and Riley, who did the installation were great, professional and easy to understand.Read More...

Marie
Marie 5.0

We used Absolute Overhead doors about 3yrs ago for maintenance. When our garage opener recently stopped working there was no doubt in our mind that we were calling Absolute Overhead. Great customer service, easy to schedule an appointment, friendly and ...professional technicians. Reasonably priced. Rusty was our technician and answered all my questions and helped me program our keypad. Highly recommend this company!Read More...

danny soto
danny soto 5.0

Competency and professionalism are two things that are great to encounter with professional service people. Dwayne Hatfield was precise in his initial assessment and kept me informed throughout the process. I’d recommend him for anything having to do ...garage door maintenance and or installations.Read More...

Mark Thacker
Mark Thacker 5.0

Jeff got here immediately, was friendly, efficient, and clean. Got the job done for a good price. I couldn’t be happier.

Jim Melwing
Jim Melwing 5.0

Duane came to give us an estimate for replacing an old wooden garage door. He was very thorough, professional, and knowledgeable. He took the time to explain the complete process and what the various door options were available.

David Gerald Rose
David Gerald Rose 5.0

Dylan Gray came out on time and did a great job. Very professional.

Latondra Evans
Latondra Evans 5.0

I experienced a garage door issue and I call Absolute. The service consultant (Dwayne H.) was very professional and knowledgeable and gave several options. The price was very reasonable and affordable. The install technician (Riley B.) called ahead of ...arrival and completed the job within a reasonable time frame. He explained and demonstrated the completed garage door install. I would recommend Absolute to anyone needing their service!Read More...

Lori Beasey
Lori Beasey 5.0

We are getting estimates on garage doors to replace a heavy wooden door. Dwayne asked pertinent questions and listened to our responses. He offered selections based on our needs and did not try to up sell us more. Dwayne worked on pricing for us and gave ...us a few different options to save more. He was easy to work with and knowledgeable about his job.Read More...

Air Comfort
Air Comfort 5.0

Quick response and repair done same day. Thad was very knowledgeable and friendly. Will definitely call when we need garage door service again.

Liz Roach
Liz Roach 5.0

Great service by Dwayne Hatfield. Quick, friendly & helpful. He gave us good advice for maintaining our garage doors in the future as well.

Chris Tirbs
Chris Tirbs 5.0

Alan Florence
Alan Florence 5.0

Jeff Morris from Absolute Overhead Door was my technician. He called before to let me know when he would arrive and was prompt with his appointment time. Explained exactly what he would be doing and how much it would cost. Excellent job all around! ...Would highly recommend this company and Jeff to my friends and neighbors.Read More...

Thom & Nancy Nicholas
Thom & Nancy Nicholas 5.0

We are very pleased with the work completed by Absolute Overhead Door s Service. The technician arrived as scheduled, explained the planned scope of work, and stayed on task until the job was completed. He explained what was done and cleaned up the work ...area when he was finished. The technician was polite and professional. We will definitely use Absolute Overhead Door Services again and recommend them to friends & family.Read More...

Chris Childress
Chris Childress 5.0

Brennen King was a pleasure to have on the job 5-* His positive, can-do, attitude will shine like a diamond! Brennen is a asset to the trade, I know that he has 100% of the job under control and will answer any questions that you have! We are going to ...have the Absolute Services install our doors because of his knowledge and work ethic! Once again, Thank you! Very Truly Yours, Chris and Patti ChildressRead More...

Patti Childress
Patti Childress 5.0

Absolute, Absolutely has the most friendly and knowledgeable agents around. Brennen K. was our agent and he is Fantastic, Knowledgeable and thorough. He answered all of our questions with no hesitation. Very friendly and personable young man. Absolute ...Services were ready to service us the same day as we called, Which was fantastic. We had a quote from Brennen before he left. Absolute does a Great job! Keep up the Wonderful work. Thank you, Absolute Services for striving to have the Best services and Employees around.Read More...

Jennifer Noah
Jennifer Noah 5.0

Dwayne Hatfield was extremely knowledgeable and prepared some quotes for my new garage door. He really took the time to see what I had and what improvements could be made. He was very easy to talk to and helped me figure out what would be best for our ...situation.Read More...

Matt Evans
Matt Evans 5.0

Tension spring on my garage door snapped rendering the door inoperable. I called Absolute in the morning and by the afternoon of the same day they had a technician, Jeff Goff, out to give me a free estimate. The price was reasonable and Jeff replaced the ...tension spring in about 15 minutes. He was very professional and efficient.Read More...

Ada Skillern
Ada Skillern 5.0

Jay and Andrew were absolutely wonderful. They were punctual, great about communicating, professional, friendly, and helpful. I give them the highest recommendation.

Sheila Scheidt
Sheila Scheidt 5.0

New garage door opener installed. Very happy with the opener and the service

Kitty Fearing
Kitty Fearing 5.0

Dylan G., was great! He was on time and efficient. We appreciate him coming out on a Friday afternoon before a holiday weekend.

Kimberly & Chris Brown
Kimberly & Chris Brown 5.0

Great experience from beginning to end. I called after finding Absolute Overhead Garage Doors on-line and reading excellent reviews. The lady that answered the phone was extremely courteous and kind and listened to my issues with another overhead door ...company that had “fixed” my door the day before after waiting a week for the appointment only to have it not work after the tech left and they wouldn’t come back to fix again for another week. She asked me if it would be okay to have her tech come out in 30 mins. I was happily shocked and said yes! The tech called me 5 mins later to say he was about 6 mins from me and would head straight to my house - wow! Then the company sent me a text with the techs name and picture so I knew who was showing up at my home - wow again!! You have to love that feature of knowing who’s supposed to be at your door to work in your home - definitely a nice touch!! The tech, Jeff Goff was at my house within 15 mins of me calling the company and he was extremely professional and knowledgeable. He offered to try to assess and fix my old unit and I told him I would just like a new door lift and he set to work and replaced my old Genie with a new Lift Master. It works great and I couldn’t be happier with the service I received from everyone at Absolute Overhead Garage Door. I had been a loyal customer to the other company for 16 years and they left me waiting a week, forced me to take an option I didn’t want to fix the door and then it didn’t work 2 hours after the tech left, I paid for the”fix” and they wouldn’t send anyone for another week to fix the “fix” or replace - I was shocked that that’s the level of service 16 years of loyalty gets you. But Absolute Overhead came right after I called them for the first time and installed a great new unit like I wanted all along. I’ll be using and recommending Absolute Overhead Garage Door from now on!! Definitely ⭐️⭐️⭐️⭐️⭐️ all around!! Thank you!!Read More...

Keith Hackett
Keith Hackett 5.0

Mr. Dwayne Hatfield did an excellent job in quoting the price of the garage doors by explaining the different garage types, gauges of mental, what was in stock, what had to be ordered, the type of spring systems used with my current garage doors, and ...other/different mounted garage door motors, etc. He offered competitive pricing as well in order to earn our business. He displayed an excellent amount of knowledge of the business and good customer service in order to gain our business.Read More...

Trevor Mason
Trevor Mason 5.0

Arrived On schedule and performed great work

David Colyer
David Colyer 5.0

Absolute Garage is Great. The technicians did a great job. They gave me 3 different price quotes to choose from. The technicians very knowledgeable of the job. The next day Jeff installed the garage door opener. He did a great job of installing the ...opener & rollers. The first day they replaced the springs but didn’t have a garage door opener. All were very friendly . I would recommend Absolute Garage to everyoneRead More...

Gary Smither
Gary Smither 5.0

I had a garage door seal replaced by this company. Fast, friendly, and efficient service was performed by a skilled technician.

Gilbert Robbins
Gilbert Robbins 5.0

Well pleased

Scooter Man
Scooter Man 5.0

Technician was very friendly and knowledgable.

Josh Davis
Josh Davis 5.0

Bradley Browning
Bradley Browning 5.0

Jay did a Great Job

Rita Irene
Rita Irene 5.0

Dwayne of Absolute Overhead Door was absolutely wonderful. If all companies could use him to train their employees I am sure it would increase their bottom line. For the following reasons: 1. He explained exactly what was wrong. 2. He advised the cost ...and what we need to do for preventive maintenance. 3. He showed my husband how to do the things to save us money. 4. He also told us about their additional work on heating/cooling and windows. We have told a lot of folks about Absolute. When it is time for us to buy a new door they will be who we use. Plus we will want Dwayne to be there doing the job. GOOD COMPANY AND GOOD PEOPLERead More...

Owen Lodge
Owen Lodge 5.0

We had a garage door spring break and we called Absolute Overhead Door because of what looked like a lot of really good reviews. I was impressed with the flexible estimate appointment times, the recommendations and how they were communicated, and the ...price seemed reasonable for the piece of mind and warranty provided. I would recommend them to anyone looking for garage door work.Read More...

Samuel Whitlow
Samuel Whitlow 5.0

Johnathan Carpenter was our service expert, Who installed our lift master garage door opener. He was very professional,and very knowledgeable. I would definitely recommend absolute services to anyone.

Madeline Hicks
Madeline Hicks 5.0

greygoose060458
greygoose060458 5.0

Jeff was on tim, extremely professional, examined the issue made recommendations and had the job completed in no time. Would highly recommend Jeff and Absolute Overhead Door!

Julian Wasserzug
Julian Wasserzug 5.0

Dwayne Hatfield arrived on time for a free estimate and gave me a list of options to suit my repair. I ended up having a new door installed and Jacob and Rusty arrived within a few days and had the job completed in no time! Great service, great price, ...would recommend!Read More...

Nikki Cook
Nikki Cook 5.0

D Dunn
D Dunn 5.0

Dakota Duby was excellent!! Very informative, polite and professional!! Great customer service 👍 will recommend to others.

Chas Meinecke
Chas Meinecke 5.0

Jonathan did a great job repairing the garage door spring that broke. He checked the other parts of the garage door and adjusted as needed. Appreciate the service.

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