Our Most Recent Service Reviews
The garage door remote in one our single doors failed to work consistently. Our home is 14 years old and the operators and garage door hardware were original contractor-grade installed in home when it was first built I used Angie’s List to perform a ...search and within minutes received a call 📞 from Absolute Garage Doors who was able to schedule us within the next day or so. Aaron Gilbert did initial assessment and gave us three options to meet our budget (which included a military discount). We opted to get everything replaced and Aaron returned with Derek next day and completed all work within 3 hours. We were extremely happy with new belt driven operators (so quiet now!) and door hardware. We highly recommend using their service. Thank you Absolute Garage Doors, Aaron, and Derek!!
They provided excellent same day service! Our garage door broke this morning and they were out to repair it this afternoon. They were very nice and did a great job on the repair! Thank you!
Aaron Gilbert was wonderful! He explained what was good and not so good with my garage door, and its parts. He also presented multiple quotes, and offered financing options. He was very thorough, considerate of my finance situation, and even came back to ...look at something I had a question about! I'd definitely reccomend AOD! Ask for Aaron G!
Top notch service, used these guys many times now. From the owner down to the installers, these guys actually care and enjoy their jobs. These guys are in it for the long haul and not looking to make a quick buck. Great customer service and business ...acumen.
From beginning to end my experience with Absolute was great. Aaron salesman was very helpful and patient in helping me choose the right door and equipment for my needs and budget. Very professional and knowledgable. Derrick the installation was nothing ...short of awesome. Very polite and professional, a workman and a craftsman. He explained everything before he got started and made sure to give me time to ask question before during and after. The door is beautiful and insulated, nice new motor. Derrick clean up after he was done and had on his PPE while we were conversing as well as Aaron. The pricing for the door was reasonable as well. The whole process from beginning to end was great both Aaron and Derrick were awesome to work with. I highly recommend them. The color of my door is Bronze.
Our (very old) garage door broke so we called Absolute Overhead Door to see about getting it fixed or replaced and we have had a wonderful experience from the start! When I called the office for more information, I spoke with Becky who was so kind, ...helpful and got someone scheduled to come see about our garage quickly. Today we worked with Aaron Gilbert and cannot say enough great things about him! He was professional, knowledgeable, easy to work with and very nice. He talked through all options with us and patiently answered all of our questions. Aaron helped us find the best option for what we need and clearly explained all the pros and cons of what we were considering. He spent time fixing our broken garage door so we could close it while we wait for the new garage door to be installed--which they can also do incredibly quick. So glad to be working with this company and definitely recommend them!
I have never been more pleased with a service company! Everyone I've interacted with has been very pleasant, accommodating and professional and their work was excellent. I received email notification of when the technicians would arrive, and they were ...always on time. The technician who serviced my "old" garage door explained the problem with the motor and helped me select an appropriate new door. He explained the difference in the motor ( belt not a chain), and he told me I could call him anytime I had a question. The technician who installed the new door was also easy to work with and answered all my questions. About three months after the installation, the door rattled and squeaked very loudly. One phone call, explaining what was happening, and the service assistant suggested and made an appointment for a technician to come out and check the garage door. The technician found some small adjustments that needed to be made and corrected the problem. So, I've interacted with with 4 different people at Absolute, and each one was stellar. If you need a new garage door or need a current one serviced, in my opinion, you cannot do better than Absolute Overhead Door Service.
On top of everything when it comes to communication and service. Had a minor issue when we ordered the door but it was quickly fixed with lightning fast and efficient communication. Highly recommended for central Kentucky. Never felt I was any less ...important every time I reached out.
This company was very honest and nice! They treated me like I was family!! I cannot say enough nice things about them!!
Excellent service provided by Aaron Gilbert. He was professional, knew the technical details and did a great job with the garage door installation! Would highly recommend this company!