Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

Google Review
Garage Door Repair Louisville KY
Mike Chambers
Mike Chambers 5.0

Steve Hefner
Steve Hefner 5.0

Fast, and efficient service with a very nice worker who repaired our garage door

Jamie Railton
Jamie Railton 5.0

Dylan Gray did an excellent job. Fast and friendly service. Highly recommend.

lori fields
lori fields 5.0

Jeff was on time to check & tune up my garage door. He was very efficient and nice. Great job. I have the Home Program with Absolute and it is Awesome. I have the 3yr program in which they come out (labor free) to check my ac, furnace, water heater, ...disposal, dishwasher and garage door. GREAT COMPANY!!!!Read More...

air2bmc 5.0

Great experience with Absolute Garage doors and the technician Jay Trujillo. He showed up on time and had a very competitive quote for the job and had everything on his truck to do the installation the same day. Highly recommend and will use them again.

kelley Williams
kelley Williams 5.0

Isaac Guin
Isaac Guin 5.0

Rusty was friendly, professional. Work was completed in a timely & efficient manner. Would definitely recommend him & Absolute to others.

David Akin
David Akin 5.0

Dylan came out to do a quote for overhead door install and was on time and very professional and courteous. He explained the whole process to me and I was very impressed with him. Quote was very reasonable and I would definitely recommend them.

Patrice Huckaby
Patrice Huckaby 5.0

Jeremy Clark
Jeremy Clark 5.0

Excellent comprehensive garage door consultation. I was impressed by how knowledgeable Dwayne was. He was respectful and efficient with our time.

Brad Barnett
Brad Barnett 4.0

Rusty, my technician, was great. He was very thorough and even stayed to do additional repairs after I had paid. He also set me up with a free estimate for water heater repairs and gave me a quote on replacing the entire door. The only reason I didn’t ...rate 5 stars is because if the price. All I ended up needing was my remotes programmed and a new strip on my door. I was charged $75 for the service call and an additional $120 for an hours worth of labor. He ended up doing additional work so the charge ended up being worth it, but had additional work not been needed I felt the price was a little high. Their service was excellent. I will definitely recommend to others because the technician was so good.Read More...

Lanette Churchman
Lanette Churchman 5.0

Excellent service, quick. Spring broke on garage door, replaced both within 45 minutes. Professional, proper PPE, and friendly, will definitely call again for future service if needed.

Patrick Mathews
Patrick Mathews 5.0

Dwayne Hatfield was great. Quick diagnosis of the problem and quickly fixed it. Great job.

Ron Arnold
Ron Arnold 5.0

Dylan came to repair my garage door which had come out of the rail. He did an excellent job, very professional and courteous. Would highly recommend!!

Martha Shelton
Martha Shelton 5.0

Tatum clark
Tatum clark 5.0

I chose Absolute based on the online reviews and I’m so thankful. It’s always a gold star day when you’re able to schedule a same day appointment AND they show up on time, Rusty was my tech and he was excellent. Kind, friendly and knowledgeable. ...I was prepared for worst case scenario and he saved the day for less than $200. We will be ordering our next door and opener from them. Highly recommend.Read More...

Geoff Tewalt
Geoff Tewalt 5.0

Hershey Goheen
Hershey Goheen 5.0

Great experience with this company. Rusty came out and was on time and very Professional. Highly recommend them.

Camil Suljanovic
Camil Suljanovic 5.0

Great company to work with installers real knowledgeable and friendly.

Judy Walters
Judy Walters 5.0

This overhead door service company was a great choose for our door. The last company that repaired out garage door said nothing about safety. Absolute Overhead Door Service showed concern for the safety for out family and made suggestions for what we ...need to replace and gave us a estimate on what the repair would be but we were not pushed to make all the repairs at this time but We repaired the door spring and some rollers and our door is like brand new. I don't remember the door ever being this quite. And out Technician was polite and was right on time. Thank you Absolute Overhead Door.Read More...

Brian Kennedy
Brian Kennedy 5.0

Only free estimate yet but tech Jay Trujillo was courteous professional and masked! Did a great job so far will add more if I select Them For the contract All Finished!!! Awesome job, Door, time for install and I’m thrilled with this door and opener! ...You can barely hear it standing under it! Whisper quiet! Paid slightly more and got a ton more in quality,service and workmanship! People please pay a tiny bit more, it’s worth every nickel! If you get cheap you’ll get CHEAP! My techs Jacob Kennedy Jay Trujillo Did great. Give em some love Absolute! $$$Read More...

C Miller
C Miller 5.0

Rusty did a great job and very clear on what needed to be fixed and didn’t push any up grades to the work.

Eric Don Arthurs
Eric Don Arthurs 5.0

Absolute Overhead Door Service Technician Dewayne was a Very Pleasant , Knowledgeable, & Explained things Thoroughly to me and was an All around Great Person!! I Recommend tbis Company & this Technician!! Thank You!

Gerri Cook
Gerri Cook 5.0

did not like the push for the hvac service & made it clear first time we were not interested but technician was professional, knowledgeable, and arrived early. correct we only wanted a garage door estimate but your technician tried at least twice to ...sell us your hvac services which we made clear on the first sell that we did not want. in fact he should not have brought it up at all as we were clear in the appointment setting that we wanted a garage door estimate.Read More...

kdstuf 5.0

Dwayne and Zach came out promptly and professionally this morning. They were very knowledgeable about their doors and mine as well. I received all the pertinent information as well as a great price. Thanks!

Stephanie Shoulders
Stephanie Shoulders 5.0

Jill Jacobs
Jill Jacobs 5.0

Had new door installed. Arrived on time. Very professional and efficient. Very pleased with technician and the work. Would definitely recommend them.

Samantha Clark
Samantha Clark 5.0

Dwayne was great and super professional! He was personable and explained everything clearly. This was a no pressure encounter. He was awesome!

Alan Florence
Alan Florence 5.0

Brennen King from Absolute Overhead Door was my technician. He called before to let me know when he would arrive and was prompt with his appointment time. Explained exactly what he would be doing and how much it would cost. Excellent job all around! ...Would highly recommend this company and Brennen to my friends and neighbors.Read More...

B Rolfes
B Rolfes 5.0

After calling and setting a day and time for service, they let me know the day before as a reminder. The morning of the appointment they sent a text when Jeff was on his way with a picture of him. The tech Jeff called and gave me an exact time of ...arrival. He arrived on time and gave an estimate. Once agreed upon he completed the work while there, showed me what was fixed and tested both doors in front of me. Payment was taken right there. All in all o was very satisfied. I would recommend 100%Read More...

Michael Franke
Michael Franke 5.0

Rusty was the technician that came out for my initial quote on getting my garage springs replaced and potentially a new garage door. He showed up on time and was very professional in going through my options. I would highly recommend absolute overhead ...door to anyone who is having trouble with their garage door. Follow-Up. Mike was the technician that installed my new garage door. Everything looks great and functioning perfectly. Very clean and professional installation.Read More...

Veronica Castro
Veronica Castro 5.0

Great service!! Excellent price and quality also Mike H. made a great job on the installation. I am happy with my new garage door.

Patricia Edison
Patricia Edison 5.0

Excellent service from beginning to end!

Brian Herbert
Brian Herbert 5.0

Thad was great, good service, had our new opener installed super quick.

Shellie Harmon
Shellie Harmon 5.0

Jeff was an exceptional person and service man! Very kind and informative. Great Job! Also educated me on other services offered by the company.

DJ Wood
DJ Wood 5.0

Dwayne is very knowledgable. He offered the best value-added options. Absolute excellence in customer sales and care. Excellent and professional Installation.

katie porter
katie porter 5.0

Dewayne was honest, professional, and very nice to work with.

Patty Henon
Patty Henon 1.0

The reasons that Absolute Overhead Door Company is receiving a one star review from me are as follows. #1-I was sold a Liftmaster system (sidemount) that would not fit properly in my garage. Was told by service guy that salesman never should have sold ...it to me. #2- Rather than putting in the system that should have been put in or re-framing the garage door opening, everything was rigged up to work with the system that Absolute Overhead Door installed, yes the one that I shouldn’t have been sold. #3- The installation was suppose to take 4-5 hrs. One installer was here from 9:00am-5:30. The one installer was set-up for failure, he had been installing on his own for a month, he was working with system that was being installed on a door that was not properly prepared for this operating system and he didn’t have the proper tools to do the job correctly. #4- When I called to have a service person come out to look and listen to the door, I was told the vertical rails need to be replaced, that is why it is noisy. The operating system was not secured to the wall, the light was not secured to the wall, the opener that comes off of the operating system was secured straight across my wall not able to put in the corners of the wall where it meets the ceiling. (No ladder tall enough) #5- An appt was made to come out and fix these issues, service guy arrived and after an hour or so he was not able to move forward without seeking advice from his supervisor. When supervisor arrived that is when the rigging began. I asked numerous times why is this door so noisy. I was told I needed a little heavier door. I said that had I known this when I was sold the system I would have picked out what was needed to have a quieter door and the correct operating system. I was pretty much left with no answers and no other choices. With that said I have never purchased a garage door in my life, I asked before hand if I could get information on the product. I was emailed what I was gonna get, I was asked if I wanted white or almond. Lesson learned. Hope I never have to buy another garage door and if I do I will put in more time to research companies and systems. I was in a emergency situation to where my door wouldn’t go down, it was late at night and I called Absolute. Believe it or not they had a 5 star review. Patty Yes my garage door is still noisy and rattlingRead More...

Tracey Nelis
Tracey Nelis 5.0

Excellent service very fast to answer and repair my garage door . Called at noon at house by 215 when they said 2 to 4pm. Brennen King Graves was very polite and professional will definitely recommend this company to all i know. Very quick from time of ...call to finished product. Thankyou again for being so timely. Now i know i have a company that will back all there repairs in future.Read More...

Michael Carpenter
Michael Carpenter 5.0

Jacob was very efficient and courteous. He was on time and got right to work. He was personable and got done when he said that he would. I will be recommending Jacob and Absolute to all my friends and relatives

Angel Ortiz
Angel Ortiz 5.0

Jaamil Wade
Jaamil Wade 5.0

Rusty was very professional and went above and beyond to fix our garage door. Amazing job Rusty we will be your forever customers! Jaamil Jones

Melissa Barr
Melissa Barr 5.0

We called 3 different garage door companies and got no response. Called Absolute they scheduled us and was out within 24 hours. Jake T and his partner were very friendly and professional. Will definitely use this company again.

Dustin Shipp
Dustin Shipp 5.0

Great service! Rusty Evans was polite and easy to work with! Thanks for getting our door back in operation.

Kentucky Watchman
Kentucky Watchman 5.0

Excellent people to work with. Prompt professional communication as well as service. Had garage door installed, they did great work. Fully satisfied with their service tech as well as the company, highly recommended them.

Michael Johnson
Michael Johnson 5.0

Dwayne was extremely knowledgeable and helpful in steering us towards the garage door that filled our needs.

Doug Aycock
Doug Aycock 5.0

Mike Bunt
Mike Bunt 5.0

William Morrison
William Morrison 5.0

Rajendra Joshi
Rajendra Joshi 5.0

Absoulate Overhead Door service has always expert technicians Jacob Kennedy is one of them. Thank you.

Alysia Fischer
Alysia Fischer 5.0

Everyone at Absolute was great, from the estimate (1/3 the amount of a competitor's bid) to the installer. Jacob came out this morning and installed a new garage door quickly and professionally. I would highly recommend this company.

Monica Bell
Monica Bell 5.0

Jeff was very helpful and professional. Would not hesitate to call him again.

Douglas McCall
Douglas McCall 5.0

Thad did an excellent job fixing our garage door.

Miles Cameron
Miles Cameron 5.0

EarResistible's Ivory
EarResistible's Ivory 5.0

I had the pleasure of meeting Dwayne! He came to my home and did an estimate on my garage door replacement- beyond excellent customer service. Super friendly and very informative, he knows his job! He informed me of other services that the company ...offered as well as special promotions and perks. Definitely a happy customer. Update: From my first incounter with this company, I was impressed! After 2 more visits from different techs, I'm ecstatic. Every technician has been beyond awesome- very helpful, full of knowledge and respectful. My new garage door was installed in a timely manner and it looks awesome. I can't thank this team enough, you have a lifetime customer. Keep up the great work❤Read More...

Bud Satterly
Bud Satterly 5.0

Dylan did an absolutely wonderful job. He was polite, courteous and explained everything.

Troy Kenning
Troy Kenning 5.0

Great service. Called at 9pm on a holiday and a serviceman was at my house to fix garage door at 9am the next morning.

B Kyriss
B Kyriss 5.0

Almost immediate service. Personable and reasonable.

Sherry B
Sherry B 5.0

Best service ever! Dwayne H was an awesome tech and completed the job perfectly! Very personable and explained everything to the T! Keep up the great work!

Doriann Boston
Doriann Boston 5.0

Both springs broke on our door opener and the door is over 300 lbs, so we couldnt get it lifted. They arrived within a few hrs after I placed the call. I received a call when they were 10 min away, and a text with the technicians name and pic, which was ...very professional. They assessed the issue and gave me a few options for repair. I could've chosen the cheaper option to just replace the springs, but the bearings were nearly worn out, so had both the springs and bearings replaced with lifetime warranty. Absolute service and peace of mind!Read More...

Randy Hatcher
Randy Hatcher 5.0

Dylan and Brent were here early. Very polite and professional. Fixed my door in under an hour. Works perfectly. They cleaned up the very small mess they made. If I need service again I will contact this company.

Pamela Shergur
Pamela Shergur 5.0

Jay was right on time and was able to troubleshoot the issue with my garage door. Very knowledgeable and professional. I highly recommend Absolute Overhead Door.

David Butsch
David Butsch 5.0

Dakota did a fantastic job! Great experience!

Nate Hancock
Nate Hancock 5.0

I needed some repair and maintenance on my residential garage doors. Absolute got me a service appt that same day. Their technician, Jeff, arrived early, diagnosed the issues and got right to work. I am very happy with Jeff's work and the price was ...quite reasonable. I would definitely call them again.Read More...

David Butsch
David Butsch 5.0

Knowledgeable and super friendly. Thanks Dwayne H!

Crystal Moore
Crystal Moore 5.0

Called late on a Sunday and they were here next day by 11:30. Jeff gave us all our options and repaired the door quickly. Very professional business. I liked that they call when they are on the way and text you a picture of the tech that is coming to ...your home. Nice touch!! Will definately use their services again.Read More...

Jeff O'Dell
Jeff O'Dell 5.0

Absolute Services was outstanding in their speed and honesty in pricing. Dwayne Hatfield, our rep, was extremely knowledgeable and able to guide us to the right door for our needs. We’re still waiting for install, but we expect it to be all sewn up ...in about 2 weeks. Highly recommended.Read More...

Carroll and Sandra York
Carroll and Sandra York 5.0

Jeff was "Absolute"ly excellent! He was professional, proficient, and pleasant to deal with. He got the job done at a fair price and a minimum time. We couldn't be more pleased! Carroll York

Margaret Dickey
Margaret Dickey 5.0

Dwayne Hatfield arrived on time and explained my options clearly I decided to have a new opener installed and this was done efficiently with an explanation of needed maintenance. I felt the price was fair and would call Absolute again

Brandon Sweazy
Brandon Sweazy 5.0

Had a great experience. The technician was very knowledgeable and helpful. I would definitely use absolute overhead door company again as well as recommend them to others.

Jacqueline Cuby
Jacqueline Cuby 5.0

The technician was kind and very professional. He cleaned up all materials and trash and removed it from my property. Overall I was pleased with his service. Thank you!

Folami Tayo
Folami Tayo 5.0

Kathy Slack
Kathy Slack 5.0

My first time using Absolute Services was wonderful!! The guy who came out was Jay Trujillo and he was very nice and polite and very informative in telling me how things work and why they don’t on my garage door and he did the job in a short time and ...I had no stress whatsoever and I have a working garage door again!!!!! I give them and him 5 stars and will use again and let others know-8-18-2020Read More...

Chris Miller
Chris Miller 5.0

Dwayne did a terrific job replacing spring on my garage door. Thanks

Monica Griffith
Monica Griffith 5.0

Great installer - efficient And personable No wasted time either IF I ever need repair hope I get same person

Valerie Thompson
Valerie Thompson 5.0

Dillon came out today and diagnosed our problem right away. Awesome guy to work with. Thanks again Dillon for your expertise

mareo dorsey
mareo dorsey 5.0

It was truly a pleasure today working with absolute service. the gentleman Dwayne Hatfield was awesome I was actually at work when he called and he waited until I got there to inform me of my quote and options for my garage door. I am now so excited ...about this opportunity and have learned more about the company to ensure me of my choices. I think the service agreement is excellent and would also like to add the visual of the eye candy 🍭 with the Gentlemans crystal clear blue eyes was like viewing a beautiful ocean sceneryRead More...

Jeff Bennett
Jeff Bennett 5.0

The technician (Brennan), identified the issue immediately and told me the options available. He quickly made the repair and I would recommend this company.

Carolyn Risinger
Carolyn Risinger 5.0

Great service. Dakota and jay were amazing. Jay installed on Thursday evening. Had a little problem on Friday. Called and they sent Dakota out Saturday morning. He explained what had happened and how to look for for it if I have problem again. Works ...great now. Just minor adjustment. Will recommendRead More...

Eric Seto
Eric Seto 5.0

Jeff was excellent and appreciate the service first approach. He was early, cannot remember the last time a scheduled appointment didn't have me waiting. He pointed out my options and didn't pressure to upsell and was very professional through out the ...whole process. Will definitely use this company in the future.Read More...

Quinn Hart
Quinn Hart 5.0

Wonderful experience. It was very easy to make an appointment for only a couple of days out, and from the minute he arrived, Brennen was extremely helpful. What a competitor thought was a challenge was an easy fix for Brennen, and the cost was less ...than quoted by the other company. Thank you for the great work.Read More...

Connie Thomas
Connie Thomas 5.0

I was very pleased with the work done by Absolute. They responded to my initial repairirepair in a timely manner, they have me options - we ultimately replaced our garage door. They have me a timeline and stick to it. Both technicians - Dylan and ...Riley - were professional, explained what they saw and what they were doing. Overall, a great experience.Read More...

Peter Austin
Peter Austin 4.0

Jay Trujillo responded to my service request. He worked quickly and efficiently and fixed my garage door that had jammed itself and bent the rails. Jay reset the torsion system and straightened the rails. I did not request a quote. I take away one star ...for charges. Jay was here 1 hour. $75 Service call(Check Standard) $120 per hour for 1 hr(Check) $185 to reset torsion system which required minimal labor, no parts and no special tools, a torque bar, socket and vice grips. Total bill was $380 for a garage door repair. I believe $185 torsion reset to be a unnecessary bill booster. I paid the bill in full on the spot without complaint.Read More...

Linda Pullen
Linda Pullen 5.0

Explained everything very well. Was very professional

Mandy Hunt
Mandy Hunt 5.0

Thad and Absolute were amazing! Thad completed a thorough inspection on our garage door system and explained exactly what all was failing. He suggested their Lift Master system and we couldn’t be happier. Very knowledgeable and kind. I highly recommend!

Lesli Poynter
Lesli Poynter 5.0

Excellent work and fast service.

Teresa Bryant
Teresa Bryant 5.0

I definitely will give them a call. the customer service was excellent and Dewayne Hatfield was very courteous and the price quote given was in my range. I am getting other quotes but they are in the running, because they treat customer with personal ...touch.Read More...

Stephen Raso
Stephen Raso 5.0

Because of the way our house was built, we have gone 21 years without an automatic garage door opener. Something that is probably prevalent in 95% of homes throughout the US. We really had resided to the fact that it just was not something we could ...do. We recently decided to invest in our home. New windows, new doors, new siding a new deck and last but not least, we wanted to top things off with a new garage door. Now that 21 years had passed we figured there had to be some new technology that would allow for us to finally get an automatic garage door opener. We knew ahead of time we would have to opt for a side unit. So, we began our adventure getting a few quotes from companies that do this kind of work. One company wanted to charge me so much I practically passed out. The other company just told me they could not do the job. Absolute arrived and immediately surveyed the area, saw the issue, and presented solutions not excuses. There was never a doubt that the job could not be done. With that said, and about 4 weeks later Jacob came out and installed the unit. He was equally as skilled as the two gentleman that came out and gave me the quote. The door is beautiful. The garage door is the prettiest thing on my house right now!Read More...

Steven Hargett
Steven Hargett 5.0

On time service, very knowledgeable individual. Courteous did a excellent job. Will highly recommend your company. Very satisfied thank you.

C F 5.0

Hired Absolute to install a Chamberlain 3/4HP smart garage opener with Camera that I got at Lowe's. I don't always like the experience level of the sub-contractors picked by Lowe's for installations, so I called Absolute. Came out on a Saturday, the day ...after I called. Fantastic service! Opener works great. Would use again. Highly recommend!Read More...

Lori Whiting
Lori Whiting 5.0

Service was excellent! Thad Humphrey was pleasant and very knowledgeable about our garage doors. We will definitely continue to use absolute overhead door service again!

Robert Taylor
Robert Taylor 5.0

Jeff was excellent. His arrived promptly after my call for service. He was efficient, knowledgeable and personable. When I call Absolute for my future garage door needs, I will ask for Jeff specifically to do the work I need done. Positive repair ...service for sure. RLTRead More...

Matt Fox
Matt Fox 5.0

Absolute services and Dwayne H. provided top notch service on my garage door. He was very knowledgeable and informative. I would recommend and use again.

Brent Alcorn
Brent Alcorn 5.0

Dylan did a Great job fixing a “DIY” mistake gone wrong. After discussing the problem he went to work and was done within an hour. The garage door works as it did before. Absolute will be on speed dial for future repairs.

Sarah Holloway
Sarah Holloway 5.0

I had an amazing experience from start to finish. When I called the office staff was friendly and scheduled an appointment quickly. They texted me a picture of the technician prior to his arrival and he called me let me know he was 20 minutes away. The ...inspection was quick and he went over it and gave me options to fix my garage door without pressure. Thad was courteous and knowledgeable. My garage door is now working and in an affordable way. I am so glad I chose this company.Read More...

Arthur Sumner
Arthur Sumner 4.0

Dwayne was a very helpful and efficient person. I had a great experience.

Kevin Crabtree
Kevin Crabtree 5.0

Excellent service. Jeff Goff was a very nice guy and answered all our questions. He even taught me a thing or two.It's nice they're open on weekends. Same prices as during week on Saturday. That was nice. We had both torsion springs replaced. Granted, we ...have a tall heavy door that required the heavier duty springs. He was here an hour from arrival to departure. $400 a little steep in my opinion but it was our choice.Read More...

Raymonda Stevens
Raymonda Stevens 5.0

Thad was great! He arrived on time and fixed our garage door quickly and efficiently. Very professional and a nice guy.

Rob Staggs
Rob Staggs 5.0

Jason Turner
Jason Turner 5.0

Riley installed my garage door - all seems good so far.

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