About Absolute Overhead Door
Absolute Overhead Door is the premium garage door service company and has been in business since 2008 which should give you the confidence that we are going to be around for a long time.
We encourage all our future customers to read our reviews on Google and websites such as Angie’s List and Home Advisor to give you the confidence that we will provide you excellent service.
We have won every award that these service companies give for excellent service and have won more of these awards than all our competitors combined!
We have an extensive training program and spend countless hours training our technicians to give you the best service available. We expect all our technicians to make sure you are totally satisfied with the service provided. If for some reason you feel that we did not meet that expectation, please call our office immediately and we will try to fix the situation promptly.
Aaron Gilbert arrived in a timely manner and explained everything that needed to be done fully. Would recommend Absolute Overhead Door with any of your garage door needs.
We were completely satisfied with our service, from the initial consultation to the installation. Both gentlemen we worked with are very professional, courteous, and knowledgeable. There was no pressure techniques used, just straight forward information, ...which we were greatly appreciative of. On the day of installation, the young man was very professional in his methodology and manner. The area he worked in was then made sure to be clean and neat upon completion. We will definitely recommend this company!
Mr. Travis King worked on my Garage Door replacing the Motor. He did an excellent job. He is highly skilled and proficient and professional and courteous. He has excellent human and client relations. I am extremely happy that Mr. Travis King worked ...on my Garage Door problems. Hence I have given 5 stars.
***UPDATE...The general manager, James, contacted me shorty after leaving the original review and was out here the next morning to address our concerns. He had everything corrected within an hour and we couldn’t be happier! Going back to the original ...review, nothing was a complete deal breaker but we were somewhat disappointed. James took care of EVERYTHING! Very pleased! Highly recommend. Customer service was top notch, they showed up when they said they would both times we used them, a repair and a replacement. Pricing was fair but my husband was disappointed when he came home and saw that the electric cord on our replacement motor was not long enough to reach the outlet in our ceiling so as a temporary fix we are using an extension cord until WE can get one to connect to the outlet. WE will have to find the right cord and neatly tack it on the ceiling, personally he feels we paid for install there shouldn’t be anything left for us to do. Also they put the new opener next to the old one leaving a dime sized hole in our wall that you can see the wires through. Again neither are complete deal breakers but we aren’t 100% satisfied either.
Aaron Gilbert worked tirelessly trying to help me with a garage door. He was very knowledgeable and made wonderful suggestions. I will call Absolute Overhead Door again! Thank you so much Aaron.
Our service was outstanding. Mr. Moore was able to make the repairs on our door quickly.
Jeff Goff did a great job. He was on time and extremely helpful. He explained everything so I could understand. I highly recommend him and Absolute Overhead Door. By the way this is Ted not Tina
All right Aaron was professional and Professional and courteous and worked with my warranty company to figure out all the options I hadn’t completed the task on time and to Tamara satisfaction I really recommend him for any garage door issues very ...satisfied customer
Aaron was very nice and courtesy when he came to my house. Gave me several options on how to fix my garage door and was very professional throughout the whole process. Would recommend him again !! Thank you Aaron for your help!
Derrick and Absolute did a great job of getting our door back to operationally. They were very responsive and Derrick was on time, professional and wrapped up very quickly. I will definitely go back to them with any future needs.
What to Expect on a Service Call
Absolute Overhead Doors’ technicians are trained that on every service call to do a 22-point inspection on your garage door and garage door opener. This is the first thing that each technician is required to do.
This inspection serves several purposes and is rarely done in our industry:
- First, we want you to be able to make an informed decision on what level of repairs that you would like to have done on your garage door or garage door opener.
- Second, is that we do not want you to have another issue a few days or weeks after we were just there. It does not look good on us and in many cases, it is a major inconvenience to you the customer.
- The third is from a value perspective. Most garage door repair companies want to keep coming to your house every six months to fix the next problem. At Absolute Overhead Door, we feel like we are doing a disservice to you if we do not inspect everything on the door and opener and giving you the option to repair everything
There are many different items that work together to raise and lower your door and when one of them is not working properly there will be at a minimum excessive noise and more than likely your door and opener will not have the life that should be expected when the system is not working efficiently.
We only use the best parts available when we do repairs to your garage door or your garage door opener and we give some of the longest warranties in the industry.
You can be confident that we will absolutely stand behind any installation or repair made to your garage door.
We help homeowners who need timely, professional service avoids hidden fees with trained technicians who care about repairing their garage door the first time, with premium products to last them a lifetime.
While our competitors offer warranties that only extend to one year or two, we have lifetime warranties available for our customers.
We pride ourselves and our company on the highest of customer satisfaction and experience while offering the lowest prices in the market.
Our technicians can be on your job the same day with no extra charges anywhere or anytime in normal hours. You can track our technicians so you know exactly who is coming to your home and when.
When you schedule service with us, we will put your entire door system through our 22-point inspection both before and after the repairs.