LOUISVILLE, LEXINGTON, & ELIZABETHTOWN’S PREMIER OVERHEAD DOOR SERVICES

I have had a great experience with Absolute Door. The scheduling thru site work has been top notch. The service tech(Rusty Evans) has been excellent and his customer service is above what a customer would expect. The attention to detail and checking out all the issues was excellent. The follow up by the company has been excellent as well. I would not have an issue with recommending Absolute Door. When you realize that customers are your most important asset, you do your best to satisfy. Great experience for me.

The spring on my garage door broke around 5:40 in the afternoon as I was getting ready for work and the wife was coming home. As I was leaving for work, my wife asked what we should do about the spring. I said hesitantly that she should call and see if someone could come out the next day thinking that was a long shot at 6:30 on a Monday night. To my surprise, before I even hit the interstate, about 5 minutes from home, she called and said they would be out between 11 and 1 the next day. I received a text almost immediately confirming someone would be out. Tuesday morning, I received a call and it was the technician saying he would be able to come out earlier than originally scheduled by an hour, if that was alright with me. Of course, it was! He arrived promptly at 10 and was very friendly and courteous. He explained the repair that was needed and offered some suggestions based on the age of the door and accompanying hardware. I never felt pressured to have anything done that I didn’t feel was needed. I chose the rebuild option which was the most expensive one, but made the most sense for a twenty year old door. Jeff Goff, the technician, began the repair and replaced the springs(due to the one being broken), the bearing blocks, and the rollers. He gave an estimated time of 1 1/2 hours to complete the job. He was done in a little over an hour! I would highly recommend Absolute Services for your garage door needs.

Only free estimate yet but tech Jay Trujillo was courteous professional and masked! Did a great job so far will add more if I select Them For the contract All Finished!!! Awesome job, Door, time for install and I’m thrilled with this door and opener! You can barely hear it standing under it! Whisper quiet! Paid slightly more and got a ton more in quality,service and workmanship! And your estimator was here to help Jacob! You sold it and helped put it in and we’re here from beginning to finish! People please pay a tiny bit more, it’s worth every nickel! If you get cheap you’ll get CHEAP! My techs Jacob Kennedy Jay Trujillo Did great. Give em some love Absolute! $$$

The tech was very thorough. We were very pleased with his quick response and work.

Steve was very friendly, knowledgeable and courteous and did the work at a reasonable price.